Join our community to unlock your greatest asset and welcome paying guests into your home.
How does it work?
1
Sign up
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Add your services
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Get bookings
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Why be a Local Expert
Earn an additional income
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Open your network
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Practice your language
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FAQs
What is the process for registering as a vendor on your hotel booking platform?
To register, vendors must fill out an application form, provide necessary business details, and submit required documents for verification. Once approved, they can list their services.
What commission or fees do you charge vendors for bookings?
We charge a commission on each successful booking. The exact percentage depends on the agreement. Additional fees may apply for premium listing features.
How do vendors manage their listings and availability?
Vendors can manage their listings, pricing, and availability through a dedicated vendor dashboard. Changes update in real-time on the platform.
How do vendors receive payments for bookings?
Payments are processed through our secure system. Vendors receive payouts on a scheduled basis, typically via bank transfer, after deducting applicable commissions.
What support do you offer vendors in case of issues with bookings?
We provide dedicated vendor support via email and phone to resolve booking issues, payment concerns, or technical difficulties.
Can vendors set their own cancellation and refund policies?
Yes, vendors can define their own cancellation and refund policies, but they must align with our platform’s guidelines to ensure consistency for customers.
How can vendors promote their listings on the platform?
Vendors can use paid promotions, featured listings, and special discount offers to improve visibility and attract more bookings.
Is there a contract or agreement vendors need to sign?
Yes, vendors must agree to our terms and conditions, including commission rates, payment terms, and service quality standards before listing their services.
Can vendors integrate their booking system with your platform?
Yes, we offer API integration options for vendors with their own booking systems to sync availability and pricing in real-time.
What happens if a vendor receives a negative review?
Vendors can respond to customer reviews professionally. If a review violates platform guidelines, they can request moderation or removal after review.
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